Frequently Asked Questions
Is Frederick Ivy a fashion designer brand?
No. Frederick Ivy is not a fashion designer. Frederick Ivy is a gallery of luxury menswear designers. We partner with designers from across the globe to retail their products. All designers are exclusively sold by Frederick Ivy in the U.S.
Does Frederick Ivy ship internationally?
At this time, Frederick Ivy is only able to ship to customers in the US and Canada.
What is Frederick Ivy’s return policy?
All products can be returned within 14 days of the purchase date. This policy excludes any items labeled “final sale.” To initiate a return, visit our Returns Page. Include the order number and reason for return in the form. All returns must be initiated within 14 days of the original purchase.
How do I return or exchange an item?
To initiate a return or exchange, visit our Returns Page. You will be required to provide the email address associated with the order, the order number, the order date, and reason for return/exchange. All returns and exchanges must be initiated within 14 days of the original purchase. Items that have been worn or washed are not eligible for return or exchange.
How do I partnership with Frederick Ivy to sell my menswear brand?
Fill out our Partnership Form if you are interested in partnering with Frederick Ivy as a stockiest / retailer of your luxury men’s clothing brand. Someone from our buying team will reach out to you once you complete the form. Allow for 5-10 business days to review all partnership requests.
What is Frederick Ivy’s privacy policy? How will my data be used?
Frederick Ivy will never sell your contact information, shopping profile, or payment information to a third party. Contact information is collected to provide customers with up to date information on new products, early access to new collections, and other marketing information. Payment information is stored in a secure cloud protected by Squarespace.